How do you decide when and where a chatbot might be relevant for your organisation? When the Deeson strategy team is working with clients, we use a three part model to understand and evaluate opportunities for using chatbots as part of user journeys.
At Deeson, we’ve come up with a new way for team members to flag up problems in a way that’s anonymous but guarantees immediate attention from senior people.
Visit our Labs for a behind the scenes look at tech we’re playing with, events we’re attending, and new things we’re trying.
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You’ve been sold the dream of chatbots, machine learning, and artificial intelligence. Here are the ten main points to understand before you jump in.
Our 30-minute webinar introduces conversational interfaces and offers a practical deep dive into what you need to get started and what issues to look out for.
View the slides from Deeson's talk at Museums Association's tech festival, on the different ways that chatbots can engage audiences and enhance the visitor experience.
The number of adverts we see every day has grown exponentially over the last 30 years and will continue to do so. Chatbots provide an opportunity for marketers to engage users in new and innovative ways.
It had been a long day at work. As I was about to leave I was sent a link to a chatbot. So I sat back down and started to talk to it. Forty five minutes later the office was empty. Except for me. Sat there, talking to a robot.
